MEDIA ASSISTANT PRO

Privacy Policy

Last updated: 15.08.2025

Service Provider

The Media Assistant Pro mobile application ("App") is provided by, and you are contracting with:

STRATADEV STUDIO LIMITED

Priamou, 45 RHODES GARDENS, Flat/Office 6 Kato Pafos, 8049, Paphos, Cyprus

We value your trust and are committed to ensuring that your privacy is protected. Our goal is to be transparent about how your information is handled so that you can use the App with confidence and peace of mind.

Your Relationship with STRATADEV STUDIO

This Privacy Policy ("Policy") is issued by STRATADEV STUDIO LIMITED, a company duly incorporated and existing under the laws of the Republic of Cyprus, with its registered office at Priamou, 45 RHODES GARDENS, Flat/Office 6 Kato Pafos, 8049, Paphos, Cyprus ("we," "our," or "us"). It explains in detail how we collect, use, store, and protect the information you provide when using the App.

By downloading, installing, or using the App, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with any part of it, you must immediately uninstall and stop using the App.

1. Information We Collect

When you use the App, we may collect the following categories of information:

- Device Information -- model, brand, operating system version, and unique device identifiers (such as IDFA)

Collected to ensure compatibility, optimize performance, and assist with troubleshooting issues.

- Usage Data -- Information about how you interact with the App, including the features you use, the frequency and duration of your sessions, and error reports.

This data is aggregated and anonymized wherever possible to help us understand user behavior and improve the App's functionality.

- Crash Logs and Diagnostics -- Technical reports generated when the App encounters an unexpected error, including details about the device environment and operations leading to the crash.

This helps us identify and resolve stability issues.

- Voluntarily Provided Information

We do not require you to provide personal information such as your name, email address, or phone number to use the App.

However, if you choose to contact our support team, we may collect and store any information you provide for the purpose of resolving your inquiry.

We do not collect sensitive categories of personal data (such as financial, biometric, or health information).

2. How We Use Your Information

We process the collected data for the following purposes:

- Operating and Maintaining the App -- ensuring that all features and functionalities work as intended.

- Performance Optimization -- identifying bottlenecks and optimizing the App's speed, responsiveness, and overall efficiency.

- Error Detection and Fixing -- diagnosing bugs and implementing improvements.

- Usage Analytics -- analyzing aggregated data to understand general user patterns and inform future updates.

- Customer Support -- providing assistance when users contact us, using any information provided to address their specific request.

We do not sell, rent, or trade your personal or non-personal information with third parties for marketing purposes.

3. Data Sharing and Third-Party Services

We may share certain non-personal, technical, or aggregated information with carefully selected third-party service providers who assist us in delivering and improving the App. These partners are contractually obligated to handle your data securely and only for the purposes we specify.

Our current third-party partners include:

- Apple -- used for App Store distribution and device integration.

Apple Privacy Policy: https://www.apple.com/privacy/

- OpenAI (ChatGPT) -- used for certain AI-powered features within the App.

OpenAI Privacy Policy: https://openai.com/policies/privacy-policy/

- Firebase (Google) -- used for analytics, crash reporting, and push notifications.

Firebase Privacy Policy: https://firebase.google.com/support/privacy

We recommend that you review the privacy policies of these partners to understand how they process your data.

4. Data Storage and Security

We implement a combination of administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, alteration, disclosure, or destruction. These measures may include secure server hosting environments, encryption of data in transit where applicable, controlled access to systems, and regular monitoring for potential vulnerabilities.

Despite our efforts, no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot ensure or warrant the absolute security of any information transmitted to or from the App, and you do so at your own risk.

5. Data Retention

We will retain the information we collect only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of data collected and the specific purposes for which it was obtained. Once data is no longer needed, we will take reasonable steps to securely delete, anonymize, or otherwise render it inaccessible.

6. Children's Privacy

The App is not intended for, and we do not knowingly collect data from, individuals under the age of 18. If you are under 18 years of age, please do not use the App or provide any personal information. If we discover that we have inadvertently collected information from a child under the age of 18, we will take immediate steps to delete that information from our records. Parents or legal guardians who believe that their child may have provided personal data to us can contact us directly to request its removal.

7. Changes to This Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will update the "Last updated" date at the top of this document. In some cases, we may also notify you through the App, by email, or by other reasonable means. Your continued use of the App after such changes have been made will constitute your acceptance of the revised Privacy Policy.

8. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy, our data handling practices, or your rights in relation to your personal data, you may contact us using the details below:

STRATADEV STUDIO LIMITED

Priamou, 45 RHODES GARDENS, Flat/Office 6

Kato Pafos, 8049, Paphos, Cyprus

Email: contact@stratadevstudiolimited.com